Frequently Asked Questions

If you don’t find answer to your questions below, feel free to contact us.

Yes. You can use your own domain (e.g. mystore.com) with your Webx store. For free trial, we also provide a free webx.pk domain (e.g. mystore.webx.pk) at the time of sign up.
No. Custom domains are not included in packages. If you already own a domain or buy a new one, it can be easily configured with your Webx store.
You can easily configure your own domain by updating your domain nameservers with the ones provided to you by Webx.
No. All Webx stores are hosted on our secure and fast servers. There is no need to buy separate web hosting service.
The security and uptime of your website is our top priority. We protect your site and data with the industry standard security and encryption, and we have a 99.99% average uptime.
Yes. We give you a totally free SSL certificate as part of our service. Your free SSL is activated when you buy a plan and activate your account.
Webx provides you with a number of payment options including credit cards, bank transfer, cash on delivery and other omni-channel payment options. Webx is integrated with all the leading local and international payment solutions.
No. There are no setup fees on any of our plans.
Yes. You can sign up and use Webx for 14 days without making any payment. At the end of your trial, or when you decide to launch your store, you will need to pick a plan and make payment to activate it on your domain.
All Webx plans are month to month. Its up to you whether you sign up for a monthly, 6 monthly or an annual subscription.
All Webx packages include free live support.
There are no hidden charges. The price you see in the pricing table is what you pay.
Absolutely! You can upgrade or downgrade your package at any time.
Yes. If for any reason, you don’t want to continue your account with Webx, you can cancel anytime.

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